Home / FAQ
  • 1. How long will it take to get a reply after we send you our inquiry?

    We will get back to you within 12 hours after receiving your inquiry on weekdays.

  • 2. Are you a manufacturer or a trading company?

    We are the manufacturer, and sell by ourselves.

  • 3. What products do you offer?

    We mainly produce all kinds of faucets, such as washbasin faucet, kitchen faucet, bathroom faucet.

  • 4. Your main products?

    Our products are mainly water faucets.

  • 5. Can you make customized products?

    Yes, we mainly do customized products. We develop and produce products according to drawings or samples provided by customers.

  • 6. Do you produce standard parts?

    Yes, in addition to customized products, we also have some economical and ordinary faucets, including some faucet accessories, Angle valves.

  • 7. What is your company's production capacity?

    Our company produces more than 200,000 faucets a year.

  • 8. How many employees do you have, including technical staff?

    Our company currently has 80 employees and more than 50 technicians.

  • 9. How does your company guarantee the quality of your products?

    We have the first quality inspection from the processing of raw materials, then the second inspection from machine processing, and finally the third inspection from assembly.

  • 10. What are the terms of payment?

    When quoting, we will confirm with you the terms of trade, FOB,CIF,CNF or other ways. For mass production, we usually pay 20-30% in advance, and then pay the balance after seeing the copy of bill of lading. Most of our payment terms are T/T, of course L/C is also acceptable.

  • 11. How will the goods be delivered to the customer?

    Usually we ship the goods by sea, because we are in Taizhou, we are only 85 kilometers away from Ningbo port, it is very convenient to export by sea. Of course, if the customer's goods are urgent, we can also air freight, Ningbo airport is very close to us.

  • 12. Where do you mainly export your goods?

    Our products are mainly exported to the United States, Germany, Saudi Arabia, Dubai, Mexico, Uganda, Russia, Serbia, Armenia, Kazakhstan and other countries.

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